Privacy Policy

1. Privacy Policy

Effective Date: 28 May 2025

Entity Name: Tangerine Arts (Operated by Mackloom Group.)

Website: https://tangerinearts.xyz

Contact Email: [email protected]

Jurisdiction: United Kingdom, with fulfillment from Slovakia

Children’s Online Privacy Act (COPPA) & GDPR Compliant

1. Introduction

This Privacy Policy outlines how Tangerine Arts, operated by Mackloom Group. (“we,” “our,” or “us”), collects, uses, shares, and protects your personal information. We are committed to ensuring the privacy of individuals, including minors, who use our site.

2. Information We Collect

We collect the following types of information when you use our site or make a purchase:

  • Full name, email address, shipping and billing address, and other order-related information
  • Optional account registration details
  • IP address, browser type, device information, and usage data
  • Payment information (processed securely by PayPal; not stored by us)

3. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

  • Consent (when you create an account or subscribe to updates)
  • Contractual necessity (to fulfill orders)
  • Legitimate interest (analytics, fraud prevention)
  • Legal compliance

4. Use of Information

We use the collected data to:

  • Process and fulfill orders
  • Send order confirmations, delivery updates, and essential notices
  • Provide customer support
  • Analyze and improve site performance
  • Prevent fraud and abuse

5. Third-Party Services

We use third-party service providers, including:

  • PayPal for payment processing
  • Google Analytics and Pinterest for analytics
  • Tawk.to for live chat functionality

These providers may use cookies and collect data per their own privacy policies. We encourage you to read them individually.

6. Children’s Data

We do not knowingly collect more data than necessary from users under the age of 18. All orders placed are assumed to be done with parental permission. Parents or guardians may contact us to request deletion or review of their child’s data.

7. Data Retention

We retain customer data only as long as necessary for order fulfillment, dispute resolution, and to comply with legal obligations.

8. Data Deletion and Access Rights

You may:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Object to or restrict certain processing

Contact: [email protected] or visit the “My Account” page to delete your profile.

9. International Data Transfers

By using this website, you acknowledge that your data may be processed in the United Kingdom, Slovakia, or other jurisdictions.

10. Non-Sale of Data

We do not sell or rent your personal information to third parties. Ever.

11. Changes to This Policy

We reserve the right to update this policy. The current version will always be posted at tangerinearts.xyz.

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